How can we help?
Find answers to your questions or contact our team
Find guides and videos on most common questions
I have a code
Get started if you a card or letter with a code.
We’re here to help. You can chat, email or phone our team.
Frequently Asked Questions
Find answers to the most common questions below.
Why have I been asked to complete this?
Ultramed programs enable you to complete your preoperative assessment either in the hospital, or remotely from home in advance, potentially instead of a traditional face-to-face appointment. This reduces waiting time for you, and makes it easier for the professional involved in your care to plan effectively for your visits and preliminary tests (such as blood tests) as well as your post-operative planning and discharge.
Where will my personal data be stored?
Our team is available between 9am and 5pm Monday to Friday. You can call us on 020 3322 4545